General Design

[Dreyfus1967] Dreyfuss, Henry Designing for People New York, NY: allworth press, 2003 A reprint of the 1960s design classic by the designer of everything from the modern airplane cabin to the Bell telephone. Perhaps the best book for introducing the general concerns and thought patterns of design (industrial, product, or interaction), as well as an entertaining read..
[Mandel1997] Mandel, Theo. The Elements of User Interface Design. New York, NY: Wiley Computer Publishing, 1997. A useful book covering all the basics and a wide scope of environments and new developments like interface agents, wizards, voice interaction, social user interfaces and web design..
[Norman1990] Norman, Donald A. The Design of Everyday Things. New York, NY: Doubleday, 1990. An exceptional and entertaining book about the design behind simple daily things..